Social media is nothing new…We all have a Facebook page for our business, some of us even Instagram or Twitter.
Being active, and reactive, on social media is no longer an option. It must be a integral part of your marketing mix, customer service and market intelligence.
But as Facebook organic reach seems to decline, and the way consumers use social media channels constantly evolving, we need to adapt to these changes.
Here are some of the trends you should keep an eye on this year.
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